Which of the following describes external communication?

External communication refers to the process of sending messages outside the organization to individuals or entities that are not part of the business. This may include communication with customers, suppliers, regulatory bodies, the media, and other stakeholders.

Effective external communication is crucial for building relationships, managing the organization's public image, and facilitating business transactions. It can take many forms, such as emails, press releases, advertisements, and reports. Such communication is essential in ensuring that the organization conveys its values, policies, and objectives to the outside world effectively.

Other forms of communication, such as messages between departments, management-only discussions, or informal chats among colleagues, describe internal communication within the organization. These focus on the interaction and collaboration among employees or teams without involving external parties, highlighting the distinction between internal and external communication.