International General Certificate of Secondary Education (IGCSE) Business Studies Practice Exam

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What is an example of one-way communication?

A discussion among team members

Giving an order to an employee

One-way communication refers to a scenario where information is transmitted in a single direction, without the expectation of a response or interaction from the receiver. When a manager or supervisor gives an order to an employee, they are conveying a directive or instruction without seeking feedback or input at that moment. The employee receives the information but does not have the opportunity to engage in a dialogue or provide their perspective, which characterizes one-way communication.

In contrast, discussions among team members and collaborative project planning involve exchanges of ideas, where feedback and input are actively encouraged. Moreover, feedback sessions with customers imply a two-way interaction, where information flows back and forth, making it a different form of communication.

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Collaborative project planning

Feedback sessions with customers

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