International General Certificate of Secondary Education (IGCSE) Business Studies Practice Exam

A tall chain of command typically consists of many levels within an organization, which can lead to a situation where communication flows through several layers before reaching the top. One significant disadvantage of this structure is that subordinates may feel remote from their superiors. This distance can create barriers to effective communication and relationship-building. Employees at lower levels may feel disconnected from the decision-making processes that impact their work, leading to a sense of alienation and a decrease in morale and motivation.

Effective communication is often hampered in a tall organizational structure as messages can become distorted or take longer to pass through multiple levels. This remoteness can also reduce the likelihood that lower-level employees will voice their ideas or concerns, thereby limiting feedback that might be valuable to the organization's overall functioning. Thus, while a tall chain of command can provide clear lines of authority and accountability, it can simultaneously alienate employees from their higher-ups, making them feel less engaged in the organization’s mission and operations.